You have now entered a no panic zone.
With the OceanFirst Zero Liability* policy you are protected from loss.
If you believe your OceanFirst Bank Debit Card has been lost, stolen, or used without your authority contact us as soon as possible by calling Customer Care.
Want total control over your card? Use the CardValet app to turn your card On/Off or limit use to specific merchants or geographies. It's a great tool for families or businesses to control spending.
Card turned off on you?
Our feeling is better safe, than very sorry.
We monitor all transactions and if we see suspicious or unusual activity, we act fast.
The best way to ensure you have all hands on deck fraud monitoring but you have the freedom to use your card is to:
- Make sure we have your cell phone number on file so you can avoid getting caught at the cash register trying to make a purchase while we are calling you at home to be sure it is you.
- Sign up for fraud alerts via SMS text in online banking. (SMS charges may apply)
*OceanFirst’s Zero Liability Policy is our guarantee that you won't be held responsible for unauthorized debit card charges made with your account or account information. You're protected if your debit card is lost, stolen or fraudulently used, online or offline.