Protecting your financial information is our first responsibility. Your account is monitored for unusual activity, such as large or more frequent transactions. If unusual activity is suspected, a Fraud Protection Specialist may contact you by phone to verify the authenticity of the transaction.
Make sure we know how to reach you.
It is important that we know how to reach you by phone in the event there is potentially fraudulent use of your OceanFirst Visa® Debit Card. To verify or update your contact information, please contact your OceanFirst branch or call 1.888.OCEAN33, option 3.
Protect your OceanFirst Visa® Debit Card and PIN.
Take the extra steps to protect your debit card and personal information.
- Your PIN is private, never give it to anyone.
- Always cover your debit card and PIN and be aware of your surroundings---watch for cell phone cameras, mirrors, or other tools that may be used to view cards and or PINs.
- Always check the ATM for signs of a skimming device before you use it.
Reporting Debit Card & ATM Fraud
If you feel that you were taken advantage of as part of a scam over the phone, we recommend you immediately make a report at https://reportfraud.ftc.gov/ as well as with your local police department.
If you feel that you were taken advantage of as part of an internet/cyber originated scam we strongly recommend you file a report at https://www.ic3.gov/Home/FileComplaint as well as with your local police department.
OceanFirst’s Zero Liability Policy is our guarantee that you won't be held responsible for unauthorized debit card charges made with your account or account information. You're protected if your debit card is lost, stolen or fraudulently used, online or offline.