A little extra effort will help you stay safe online, at home, and away.
- Make it easy for us to reach you, quickly. - Keep your contact information, especially your cell phone number and email address, current.
- Don't send sensitive information via email, not once, not ever. - Never email your password, account number, social security number or other sensitive information to anyone.
- Never leave your computer unattended or unlocked. - Complete your banking tasks and end your web sessions by always signing off. Always sign off (log out) when you have completed your Online Banking or Online Bill Pay session. Eliminate cached pages before leaving a shared or public computer.
- Be careful posting personal information online, someone is always watching. - When visiting social networks, remember that sharing information like your birth date, phone number, email address, location and photos can put your identity at risk.
- Never write down PINs and passwords, memorize them. - Writing your PIN on your debit card enables anyone in possession of it to access your account. Do not write it down anywhere, especially not on your card. Change your ATM PIN more often than you want to.
- Keep all applications and operating systems up to date.
- Run anti-virus software, and make sure you schedule weekly scans.
- Never respond to emails asking for personal information even if they look like they come from OceanFirst. We would ask you to call and verify yourself before providing the information requested.
- Download Trusteer Rapport - free fraud protection software provided by OceanFirst Bank.
If you have forgotten your Password or User ID, or think your digital banking password has been compromised, contact us.
Tips to Secure Your Mobile Banking Experience
- Review transactions
- Monitor your accounts regularly and report any suspicious activity to us immediately
- Always set your phone to lock when idle and use multi-factor authentication, such as biometrics with a PIN or password
- Log out completely when you complete a mobile banking session
- Don't type sensitive information that others can see; be aware of your surroundings
- Don't use the auto log-in feature on your mobile device
- Don't share your log-in information
- Don't save confidential information on your mobile device
- Set Up Alerts & Notifications
- Check Credit Report regularly
Protect Your Business
Important Information Regarding Corporate Account Takeover
A “Corporate Account Takeover” is when cyber thieves gain control of a business’ bank account by stealing valid online banking credentials. Cyber criminals target small and medium-sized businesses by using malware to infect workstations and laptops. A business can become infected with malware through email attachments or links connecting to an infected website or through clicking on documents, videos or photos posted on legitimate websites, such as social networking sites. In many cases, emails are sent that appear to be from reputable organizations but contain links to fake websites. When recipients access these links they unknowingly install keylogging software, which provides cyber thieves with access to the user’s account details, activity and ACH and wire transfer origination parameters. This information is then used to initiate fraudulent funds transfers.Learn More
What can you do to protect your business?
- Initiate ACH and Wire Transfer payments using Token access and dual control.
- Download Trusteer Rapport - free fraud protection software provided by OceanFirst Bank and keep enabled on all company computers.
- Ensure that anti-virus and security software is installed and up to date.
- Restrict functions for workstations and laptops that are used for online banking and payments.
- Monitor & reconcile accounts daily.
- Utilize routine and "red-flag" reporting for transaction activity.
- Perform periodic internal risk assessments and control evaluations.
- Secure access voice or text options, rather than email, to receive a one-time passcode.
- Avoid using administrator/super user credentials for day-to-day processing.
- Enforce screen locks.