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It’s easy to embark on your financial journey with OceanFirst Bank.
Dedicated to your needs
Services that revolve around you or your business
Whether it’s finding the right account, navigating our digital tools, or discussing loan options, we prioritize your needs with the personal touch that’s been our hallmark for over 120 years.
Great customer service is just a call or click away:
- Inquire about your account or get assistance with digital banking.
- Explore lending options from term loans to construction financing.
- Discuss wealth management or retirement planning with our experts.
- And More!
Explore Services
How Can We Assist You Today?
Enjoy a seamless, secure, and supportive
banking experience in-branch or on-the-go.
- Contact Options
- Debit and Credit Card Assistance
- Checks, Consumer Payments, Lending, and Treasury
- Media & Investor Relations Inquiries
Contact Options
Need help right away? Explore the ways you can reach us:
- Phone: Quick access to account details via automated telephone banking at 1.888.623.2633, option 2, or speak with our Customer Care team at 1.888.623.2698. Available Monday - Friday: 7:00am - 7:00pm EST, Saturday: 8:00am - 5:00pm EST.
- Text message: Text us at 1.888.623.2698 with keywords "Online," "Debit Card," "Account," or "Location" for tailored support.
- Chat: Use the Chat icon on our site for real-time assistance.
- Email: Fill out this form to connect with our Customer Care Team.
- Mail: Please mail us at OceanFirst Bank
Retail Customer Services, P. O. Box 2009, Toms River, New Jersey 08754-2009
Debit and Credit Card Assistance
Your security is our top priority. Here’s how we help:
- Lost or stolen debit cards: Contact the Customer Care Center, or, if outside their hours, call 1.800.472.3272.
- Activate or reset debit card: To activate or reset your PIN, please call 1.800.757.9848. If you are outside the U.S., please call 1.888.623.2698.
- Lost or stolen consumer credit card: For a lost personal credit card, please call 1.800.558.3424.
Lost or stolen business credit card: For a lost business credit card, please call 1.866.552.8855. - Travel notifications: To avoid unnecessary spending interruptions while you are traveling, call our Customer Care Center at 1.888.623.2698 or log into your Digital Banking account to fill out a secure online form.
- Fraud alerts: Our fraud center will try to reach you if unusual activity is suspected. If we have your cell phone number on file, we will first try sending you a text message to confirm you approve of the transaction. If you recognize this, respond YES. If you don’t, respond NO. Call 1.833.735.1892 or the Customer Care team for any concerns.
Checks, Consumer Payments, Lending, and Treasury
Discover the additional services designed to enhance your banking experience:
- Treasury management & Treasury Client Services: For advanced business banking solutions, call 1.888.623.2633 x22215 from Monday - Friday: 8:00am - 6:00pm EST.
- Reorder checks: If you’re running low on checks, place an order in minutes using this link.
- Loan payments: Make a loan payment in minutes using this link.
- Consumer Lending: To reach our consumer lending department, please call 1.888.623.2633 x27705 or visit us at 975 Hooper Avenue, Toms River, New Jersey
Media & Investor Relations Inquiries
Interested in working with OceanFirst Bank? Reach out to our various corporate teams members:
- Media inquiries: Please contact Jill Hewitt, senior vice president, director of marketing & corporate communications, at 1.888.623.2633 x27513.
- Investor relations: Please contact Alfred Goon, senior vice president, corporate strategy & development at 1.888.623.2633 x27423.
We’re here to help
Questions? Reach out to
OceanFirst Bank
Not finding the information you need? Fill out our contact form, and we'll get back to you as soon as we can.