Due to the impact of COVID-19 on the USPS, there may be temporary delays to some mail delivery. If next day payment is not available for your payee, that means your payment is being sent by the USPS. Please allow and schedule a couple of extra days for your payment to arrive as the USPS cannot guarantee normal mail delivery times.
Branch Reopening Schedule
Some of our branch lobbies will be opening on Monday, June 15th and the remainder will open on Monday, June 22nd. For your convenience, many of our Drive-Thrus are accessible, and they offer the personalized service you’ve come to expect, from the comfort of your own car.
Our customers’ safety is extremely important to us. That’s why we’ve put new protocols in place to ensure your banking environment supports your overall health and welfare, like deeper and more frequent cleaning.
Temporary Branch Closures
As a precautionary measure to help stop the spread of COVID-19, and to accommodate our employees who have family needs, beginning on Tuesday, March 17, 2020, several branch locations will be temporarily closed.
Branches remaining open will conduct teller transactions through the drive-thru lanes only. For branches without drive-thru ability, only teller counter transactions will be conducted. Customers may continue to access safe deposit boxes at all locations, simply contact the branch to schedule a convenient time.
Promoting Health, Safety and the Well-Being for All
As Coronavirus (COVID-19) continues to impact our communities, we want to express our heartfelt concern to all who are affected. The health and safety of our customers and team members is our foremost priority and we continue to enact impactful measures throughout our organization such as social distancing and work from home arrangements to prevent the spread of COVID-19. We will continue to closely monitor information from the Centers for Disease Control (CDC) along with the guidance from our state and local officials and respond accordingly.
Financial Hardship Assistance
A forbearance of up to 90 days may be available to commercial and consumer borrowers experiencing a temporary financial hardship. Please contact us to request hardship assistance:
Mortgage Customers - 1.888.OCEAN33 ext. 7714 or fill out this form to submit your information
Update for Mortgage and Consumer Loan Customers who have already submitted a request for hardship assistance: All submitted hardship requests will be honored, are in process and the deferral agreement will be sent to your address on record.
Deposit Customers - 1.888.OCEAN33 Option 3
Commercial Customers - Please contact your Relationship Manager or call 1.888.OCEAN33 Option 3
At OceanFirst we are focused on minimizing any disruption in service, however, our first and foremost priority is to keep our customers and employees safe. Thank you for understanding and for being a valued customer.
In The Community
OceanFirst Foundation, a separate charitable entity established at the time of the Company’s initial public offering in 1996, provides grants to non-profit organizations that meet community needs in a defined service area, also announced Coronavirus-related relief measures.
The Foundation has established a $250,000 grant pool to support non-profit organizations that have been directly impacted by COVID-19. Starting March 17, 2020, non-profit organizations can find additional information by visiting oceanfirstfdn.org.
Due to the disruption of many school schedules, the Foundation has deferred its Model Classroom grant program. This is expected to provide teachers additional time to submit grant applications. The Model Classroom program provides grants to local schools that provide innovative solutions to learning.
COVID-19 Updates from OceanFirst Bank
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