No, regular email is not secure. Never email personal financial information such as account numbers or your social security number.
If you are a OceanFirst Bank Customer and believe you are a victim of fraud or identity theft, immediately contact Customer Care.
OceanFirst Bank Digital Banking uses encryption methods to protect your personal information like user IDs, passwords and account information over the Internet. The security of your personal information is always a priority at OceanFirst Bank. For more information on how we protect you, please visit the Security resource page.
No. OceanFirst Bank will never ask for your password. We have alternative methods of verifying your identity.
Contact the Customer Care Center at 1-888-623-2633 option 3 immediately. If outside of business hours, please call 1-800-472-3272.
OceanFirst offers this service to our customers because we want to help keep you safe online. Trusteer Rapport uses advanced analytics and machine learning to detect and protect you from phishing attacks. IBM Trusteer Rappport will not only detect the presence of financial malware on your devices, but is also capable of removing it from the infected device and securing the online session. Trusteer Rapport works to rapidly secure the online banking session with your device to help prevent attacks.
It runs in the background so your computer tasks continue completely uninterrupted. Once installed, a small Trusteer Rapport icon will appear next to your browser’s address bar, changing color to let you know when it's working.