Question 1

Can I pay my mortgage or home equity loan/line online?

Accepted Answer

1. Transfer money into the loan account from an OceanFirst deposit account by either clicking on the Pay button or by setting up an Internal Transfer. For your convenience, you can set up the Internal Transfer to recur monthly.

2. Inside or outside of Digital Banking, you may use our Loan Payment portal.

3. Add OceanFirst as a payee in Bill Pay (be sure to add your loan's account number). For your convenience, you can set up the Bill Payment to recur monthly. However, there is a possibility that it may take a few days for us to receive your payment.

Question 2

How do I unlock my digital banking login?

Accepted Answer

Please call our Customer Care Center or visit a branch for assistance.

Question 3

How do I request a new PIN for my debit card or reset my PIN?

Accepted Answer

Call the Customer Care Center at 1-888-623-2633 option 3 and have your debit card handy.

Question 4

What does 'Pending' mean?

Accepted Answer

Pending means that this transaction has occurred and will be marked as posted during our evening processing. Please note 'pending transactions' are reflected in the available balance.

Question 5

Can I use the funds in my account when it says 'Pending'?

Accepted Answer

Pending transactions are reflected in your balances. If it is a direct deposit or transfer between OFB accounts, funds are available for immediate use. If a check deposit, please our Funds Availability Policy.

Pending Screenshot

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Observed Holidays

All Branches & Offices are CLOSED

Customer Care Center & Video Teller Machines are OPEN (8AM - 5PM)

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Observed Holidays

All Branches & Offices are CLOSED

Customer Care Center & Video Teller Machines are OPEN (8AM - 5PM)

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