Protect yourself from the latest imposter scams!

November 5, 2024

Imposter Scams are on the rise and here at OceanFirst we want to help you spot a scam and protect your money!

Scammers are out there, posing as tech support companies, utility providers, financial institutions, and even government agencies. According to the Federal Trade Commission, in 2023, $2.7 billion in Imposter Scam losses were reported.

The below trends were identified by the FTC:

1. Scammers are relying more on text or email messages to start their schemes, and less on phone calls.
2. Scammers are increasingly convincing people to send money through bank transfers or to pay with cryptocurrency.
3. Scammers often impersonate more than one organization, like a business and a government agency.

How Can You Spot a Scam?

Ø  Have you received a pop-up instructing you to call tech support regarding a virus or infection on your device?

It’s a scam.

Ø  Have you been asked for remote access to your device?

It’s a scam.

Ø  Have you been asked for your Online Banking Username/Password, full debit card number, PIN, and/or three digit code on the back of the card?

It’s a scam.

Ø  Have you been given directions to purchase gift cards or visit a Bitcoin ATM?

It’s a scam.

Ø  Has the company/agency instilled a sense of urgency that your funds are not safe, and they must be moved to a safe location or account set up for you by them?

It’s a scam.

Ø  Have you been advised to send away your debit card, or purchase gold and send it via a courier?

It’s a scam.

What can you do?

Ø  Be suspicious of any unexpected communication from a business or government agency, whether it be a pop-up, text, email, or phone call.

Ø  Never send funds to a business or agency who claims your account is compromised or that your services will be cut off without payment. Instead, call the company directly to inquire about the status of your account and possible payment options.

*Never call the number provided in a text or email- only call the known number of the company.

*A utility company or government agency will never request funds via a gift card or a Zelle transfer!

Ø  If you suspect a problem with your computer, update your security software and run a scan, or contact someone you know and trust for help. Stores that sell computer equipment also offer technical support in person.

Ø  Report any unusual activity to us, so that we can help you take steps to protect your accounts. 

At OceanFirst, we want to help you keep your money safe. If you think you may have been a victim of an imposter scam, please call our Customer Care Center at 888-623-2698 Option 4 so we can help you take steps to protect yourself!

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