Answers to 3rd Round Stimulus Questions

March 18, 2021

As COVID-19 continues to impact our communities, we know it's even more important for you to get the financial help you need. Recently, the Internal Revenue Service (IRS) and the Treasury Department began delivering a third round of Economic Impact Payments (or stimulus payments) to eligible Americans. While the process is currently underway, these payments are initiated and distributed solely by the IRS. Our Customer Care Center does not have any information regarding eligibility, timing or distribution of your individual Economic Impact Payment. For the most up-to-date information on eligibility and payment amounts, visit the IRS website

How do I get my payment?

Payments will be delivered via direct deposit, paper checks, or debit card. 

When will I receive the payment via paper check?

Please note that the Economic Impact Payment Card will be sent in a white envelope that prominently displays the U.S. Department of the Treasury seal. Information included with the card will explain that this is your Economic Impact Payment. More information about these cards is available at EIPcard.com

I'm not required to file a tax return. Can I still use Get My Payment to check my payment status?

Eligible federal benefit recipients who do not usually file a tax return will be able to use Get My Payment to check their payment status for their own payment when it’s been issued.

If you are eligible for the 2021 Economic Impact Payment and have not filed a 2020 return, you still have time to file so you can provide us with the information needed to issue a payment to you, or a qualifying spouse and any qualifying dependents you may have. See how to File Your Federal Taxes Online for Free.

What do I need to do?

There is no action required to receive the third payment. We encourage you to periodically check the status of your payment by using the Get My Payment tool, available on IRS.gov.

Be on the lookout for scams or fraud.

Neither the IRS nor OceanFirst Bank will contact you by phone, text, email or social media asking for personal or bank account information related to Economic Impact Payments.

Why can't I access Get My Payment?

To use Get My Payment, you must first verify your identity by answering security questions.

If your answers don’t match our records multiple times, you’ll be locked out of Get My Payment for 24 hours for security reasons. If you can’t verify your identity, you won’t be able to use Get My Payment. Don’t contact the IRS for assistance with a lockout; IRS assistors can’t unlock your account. For more information, see Error Messages/Lockouts.

If you can’t get your payment status because you’ve been locked out, you must wait 24 hours and try again.

If you verified your identity and received “Payment Status Not Available,” this means either we have not processed your payment yet, we do not have enough information to issue you a payment or you are not eligible for a payment.

I filed jointly with my spouse. Does it matter whose information I use for Get My Payment?

Either spouse can use Get My Payment by providing their own information for the security questions used to verify their identity. Once verified, the same payment status will be shown for both spouses.

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