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analise berardinelli

02/16/2024

5 out of 5 stars
I had gone there the other day to switch over from a bank i’ve been using for 5-7 years to this one. i’ve heard great reviews about oceanfirst. i called and one of the tellers was able to assist me in just the general basics of what i needed to do/what to bring to make this a smooth transition. quick conversation but still very kind and professional. i got there later on in the day & everyone was super friendly. the teller i worked with for the hour was Joseph and he was great. he answered all my questions and was extremely patient. i felt that i was bothering him with all my questions but he was able to help me clearly understand that transitioning process from moving accounts to even different features the bank had to offer. he listened to my concerns and what i wanted from this bank & how i wanted to proceed. i genuinely had a great experience and everyone was personable. i appreciate the great customer service from this bank in addition to the fact that i was able to confidently walk out of that bank knowing that everything was in good hands. hands down, i would recommend anyone going to this bank!!

Hank Krause

10/11/2023

5 out of 5 stars
I had several issues I needed to address in person ranging from help navigating the website to depositing a certain type of check. Betty Spiropoulos took care of the transactions and in short order I was on my way. Betty and the tellers were not only helpful but were professional and personable! Always a nice experience 😀

laurie orourke

09/06/2023

5 out of 5 stars
Was a pleasure to deal with during a difficult time
  1. 1. Transfer money into the loan account from an OceanFirst deposit account by either clicking on the Pay button or by setting up an Internal Transfer. For your convenience, you can set up the Internal Transfer to recur monthly.

    2. Inside or outside of Digital Banking, you may use our Loan Payment portal.

    3. Add OceanFirst as a payee in Bill Pay (be sure to add your loan's account number). For your convenience, you can set up the Bill Payment to recur monthly. However, there is a possibility that it may take a few days for us to receive your payment.

  2. Please call our Customer Care Center or visit a branch for assistance. 

  3. Call the Customer Care Center at 1-888-623-2633 option 3 and have your debit card handy. If you are a Digital Banking user, you can reset or change your PIN using Card Control, found within Online Banking or the Mobile App.

  4. Pending transactions are reflected in your balances. If it is a direct deposit or transfer between OFB accounts, funds are available for immediate use. If a check deposit, please our Funds Availability Policy.

    Screenshot of a transfer made within the Mobile App

 

About This Location

Welcome to OceanFirst Bank! Our 520 South Avenue West location in Westfield has been proudly serving its community for more than 34 years.

Our Westfield branch is walking distance from the center of town. There are plenty of restaurants, a shopping area, and a Trader Joes.

Did you know? Our branch has 2 drive-up lanes, an ATM/ITM, parking lot, and beautiful lobby. We also have our commercial lenders upstairs.

Each year, the branch is proud to participate in events, such as the Street Fair and Women’s Networking Events. We also are a sponsor of the Greater Westfield Chamber of Commerce.

In addition, we strive to provide exceptional customer service while offering a wide array of financial products and services such as personal and business checking and savings accounts, investment services, online and mobile banking, and much more to help you achieve your financial goals.  We invite you to see why our customers love banking with us.

Let us help you

For more information about OceanFirst products and services, please e-mail us your questions, visit your local branch, or give us a call at 1-888-623-2633.