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It’s easy to embark on your financial journey with OceanFirst Bank.

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How Can We Assist You Today?

Enjoy a seamless, secure, and supportive
banking experience in-branch or on-the-go.

Need help with your checking or savings accounts? Explore the ways you can reach us:

  • Phone: Quick access to account details and self-service support is now available 24/7 at 1.888.623.2698. If you need additional help, live agents are available at that number Monday - Friday: 7:00am - 7:00pm EST, Saturday: 8:00am - 5:00pm EST.
  • Text message: Text us at 1.888.623.2698 with keywords "Online," "Debit Card," "Account," or "Location" for tailored support.
  • Reorder checks: If you’re running low on checks, place an order in minutes using this link.
  • Chat: Use the chat bubble icon on the bottom of our site or with Online & Mobile Banking to chat with HAILEY for real-time assistance.
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  • Email: Fill out this form to connect with our Customer Care Team.
  • Mail: Please mail us at OceanFirst Bank
    Retail Customer Services, P. O. Box 2009, Toms River, New Jersey 08754-2009

Your security is our top priority. Here’s how we help:

  • Lost or stolen debit cards: Contact the Customer Care Center, or, if outside their hours, call 1.800.472.3272.
  • Activate or reset debit card: To activate or reset your PIN, log in to Online Banking or the Mobile app. Want to learn about Card Control? Read our Card Control FAQs
  • Lost or stolen consumer credit card: For a lost personal credit card, please call 1.800.558.3424.
    Lost or stolen business credit card: For a lost business credit card, please call 1.866.552.8855.
  • Travel notifications: To avoid unnecessary spending interruptions while you are traveling, add your upcoming travel plans easily in Online or Mobile Banking using Card Control. Want to learn about Card Control? Read our Card Control FAQs
  • Fraud alerts: Our fraud center will try to reach you if unusual activity is suspected. If we have your cell phone number on file, we will first try sending you a text message to confirm you approve of the transaction. If you recognize this, respond YES. If you don’t, respond NO. Call 1.833.735.1892 or the Customer Care team for any concerns.

Need help with a small business loan or line of credit? Here's the ways you can reach us:

Email: BusinessBankingRM@oceanfirst.com

Phone: For assistance with Small Business Loan or Line of Credit dial 1.888.623.2633 option 4 then press 5.

In Person: Visit your local branch to speak to a banker. 

Looking for advanced Commercial Banking Solutions?

Commercial Lending: Call 1.888.623.2633 option 4 then press 1.

Treasury Management & Treasury Client Services: Call 1.888.623.2633 x22215.

Need to pay your current home loan or explore new options? Here's how we can help:

Interested in working with OceanFirst Bank? Reach out to our corporate teams members:

  • Media inquiries: Please contact Jill Hewitt, senior vice president, director of corporate communications & community impact, at 1.888.623.2633 x27513.
  • Investor relations: Please contact Alfred Goon, senior vice president, corporate strategy & development at 1.888.623.2633 x27423.

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Questions? Reach out to
OceanFirst Bank 

Not finding the information you need? Fill out our contact form, and we'll get back to you as soon as we can.




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